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business

Integration

Direct answer

What is Integration?

Short definition

An integration connects two or more software systems so data, events, files, payments, messages, or workflow steps can move between them automatically.

Why it matters
Integrations reduce manual entry, prevent duplicate work, and help teams keep existing tools while improving the workflow around them.

How teams use Integration

Use this term when you need to describe the practical role it plays in a software project.

Common use cases

  • Sending form submissions into a CRM
  • Syncing payments, invoices, or subscription status
  • Connecting internal tools to third-party APIs
  • Triggering workflow actions from webhooks

Examples of Integration

These examples show the term in everyday product, platform, or operations work.

Real-world examples

  • A website form creating a lead in HubSpot
  • Stripe payment events updating a customer record
  • A Laravel app pulling order data from an e-commerce API

Related terms